Terms and Conditions

tRENDY TAPS Delivery, Returns and Refund Policy

Delivery

Trend Taps offers free nationwide door-to-door delivery on any order placed.

Cancellation Timeframe

  • We have a 30-day return policy from the date of delivery on all our items should they be in their original sellable condition.
  • Cancelled orders must be sent back at the customers’ expense and a refund will only be given once the item has been received and inspected.

 Damaged, Defective and Incorrect goods

  • Damaged or Incorrect goods must be reported within 14 days of delivery. These items will be replaced and collected at Trendy Taps’ expense. Client is to email info@trendytaps.co.za , the client may be asked to email photos.
  • Please ensure that you are happy with the product before installing as no claims for damaged and incorrect goods will be accepted after installation.
  • All items have a 5-year warranty against defects, and will be replaced and delivered at Trendy Taps’ expense, should the customer have problems with the items supplied.
  • Photo’s and videos must be emailed to info@trendytaps.co.za for defective claims.

Products exceeding cancellation period

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