By far the best customer service experience I have EVER had! My ex-contractor messed up my entire bathroom and I had to rip everything out and start over. Including all my beautiful, expensive fittings - many of which could not be salvaged. I emailed Trendy Taps to ask if it was possible to order another shower mixer tap cover as a stand-alone item and shared a bit about what had happened. Stacie at Trendy Taps replied within minutes, and was not only SO empathetic and clearly genuinely upset for me, but she also offered to ship me another mixer cover right away, COMPLETELY FREE OF CHARGE TO ME. WHO DOES THAT. She shipped it off the same day and it arrived the very next day. She still hasn't even given me further info on how I can pay for the courier fees. Amongst all the disappointment and stress of this renovation, it's people and service like this that just blow my mind and provide a powerful reminder that there are some really wonderful companies and people in this world who go above and beyond and stand by their word. Will 110% be ordering from Trendy Taps for many years to come! (P.s. The products are also just so, so beautiful. Even better in real life than in pictures!)

What amazing, wonderful service. Directly after my purchase, Trendy Taps contacted me to confirm my order and provide me with a tracking number.

Not to mention they offer free nationwide delivery, have a 5 year guarantee on their products and a 14 money back policy. I was very very pleased!

What a wonderful company to deal with, for a first time buyer always skeptical of the validity and quality of online purchases, Stacie was so patient with my endless questions I asked.

I eventually bought the products I wanted, they were delivered within 24 hours, the actual product is of such great quality, I will be back to buy some more.

Thank you for being an honest and trustworthy company, we need more of you.